FAQs

About USA Pellet Mill

What is USA Pellet Mill?

USA Pellet Mill is a U.S.-based manufacturer and global supplier of machinery used to produce feed, biomass fuel, and briquettes. From our Miami, Florida facility, we design, build, and export reliable industrial equipment to help farms, factories, and renewable-energy companies turn raw materials into profitable products.

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Where is USA Pellet Mill located?

We’re located in Opa-Locka, Miami-Dade County, Florida. Customers are welcome to schedule a visit or pickup appointment at our facility.

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Does USA Pellet Mill ship internationally?

Yes — we ship machinery worldwide, including to Latin America, the Caribbean, Europe, Asia, and Africa. Our logistics team handles export documentation, customs paperwork, and freight coordination to ensure smooth global delivery.

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What industries does USA Pellet Mill serve?

We proudly supply equipment to a wide range of sectors, including:

Agriculture & Livestock Feed – for making high-quality feed pellets.

Biomass & Renewable Energy – for producing eco-friendly fuel pellets.

Pet Food & Aquaculture – for floating or sinking extruded feed.

Fertilizer & Organic Waste Recycling – for sustainable processing solutions.

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What makes USA Pellet Mill different from other suppliers?

Unlike many import resellers, USA Pellet Mill combines U.S.-based quality control with global manufacturing partnerships. This allows us to offer competitive pricing, full after-sales support, bilingual customer service, and tailored solutions for every scale — from small family farms to industrial production plants.

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Our Machines & Equipment

What is a pellet mill, and how does it work?

A pellet mill compresses powdered materials such as sawdust, grains, or biomass into dense, cylindrical pellets used for animal feed or renewable fuel. Inside the mill, rollers press material through a die under high pressure, creating uniform, durable pellets.

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What types of pellet mills do you offer?

We manufacture flat-die pellet mills for small or mid-scale production and ring-die pellet mills for high-capacity, continuous industrial output. Both types are available in electric, diesel, or PTO-driven models.

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What materials can be used to make pellets?

You can pelletize a wide range of raw materials, including wood chips, sawdust, straw, alfalfa, rice husk, corn, soy, sugarcane bagasse, and other agricultural residues.

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What is the difference between a flat-die and a ring-die pellet mill?

Flat-die mills are compact and easy to operate—ideal for small farms or startups—while ring-die mills deliver higher throughput and efficiency for large-scale, continuous production.

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What is a feed extruder, and who needs it?

A feed extruder processes grains and proteins under controlled heat and pressure to form floating or sinking pellets for fish, poultry, or pets. It’s essential for aquaculture farms, feed producers, and pet-food manufacturers seeking precise nutrition control.

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What is a briquette machine?

A briquette machine compresses biomass residues such as sawdust, charcoal dust, or rice husk into dense fuel briquettes. These briquettes are clean-burning, cost-effective, and environmentally friendly.

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What is a hammer mill used for?

A hammer mill grinds and shreds raw materials into smaller particles suitable for pelletizing or feed mixing. It’s a key component in any feed or biomass preparation line.

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Can USA Pellet Mill provide complete production lines?

Yes. We design and deliver turn-key pellet, feed, and briquette production lines, including hammer mills, mixers, conveyors, pellet mills, coolers, dryers, and packaging systems—all customized to your production goals.

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Customization & Services

Can USA Pellet Mill build a complete pellet or feed production line?

Yes. We design and supply turn-key production lines that include hammer mills, mixers, pellet mills, conveyors, coolers, dryers, and packaging systems. Each project is tailored to your raw material, production goals, and available space.

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Do you offer installation and operator training?

Yes. We provide remote or on-site installation support, including detailed assembly guidance, operational training, and maintenance instructions. Our goal is to help every customer start production efficiently and safely.

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Can the machines be customized to meet specific requirements?

Absolutely. We can modify capacity, motor type, voltage, die size, and layout to meet your specific production or regional electrical standards. Custom configurations ensure maximum performance and energy efficiency.

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Do you supply spare parts and accessories?

Yes. USA Pellet Mill maintains a large inventory of dies, rollers, bearings, belts, and motors compatible with all our models. We offer fast worldwide shipping to minimize downtime.

Do you provide technical support after purchase?

Yes. We provide lifetime technical support for all equipment. Our engineers can assist through video calls, phone, email, or remote diagnostics. We’re committed to helping you keep your operation running smoothly.

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Can you help design a plant layout or production flow?

Yes. Our engineering team can create 2D and 3D plant layouts optimized for material flow, energy use, and worker safety. We help you plan efficient pellet, feed, or briquette facilities from start to finish.

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Do you offer consulting services for new pellet or feed businesses?

Yes. We provide project consulting to help new entrepreneurs estimate production costs, ROI, equipment selection, and market opportunities in the biomass or feed sector.

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Shipping, Payment & Warranty

Do you ship your machines internationally?

Yes. USA Pellet Mill ships equipment to customers around the world, including the U.S., Latin America, the Caribbean, Europe, and Africa. We handle all export documentation, customs paperwork, and freight coordination for sea or air shipment.

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How long does delivery take?

Delivery time depends on the product and destination. Stock machines usually ship within 5 to 10 business days. Custom-built production lines may take 30 to 60 days for manufacturing and export preparation.

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How is the equipment packaged for transport?

All machines are securely packed in heavy-duty export-grade crates to prevent damage during transit. We include manuals, parts lists, and safety documentation inside every shipment.

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What payment methods do you accept?

We accept wire transfers, credit cards, and trade financing for qualified buyers. All payments are processed securely, and invoices include full banking and tracking information.

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Is a deposit required before production?

Yes. A standard 50 % deposit confirms your order. The balance is due before shipping once photos or inspection of your completed machine are approved.

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What warranty do you provide?

All USA Pellet Mill machines include a one-year limited warranty covering manufacturing defects and component quality. Extended-service agreements are also available for long-term operations.

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What does the warranty cover?

The warranty covers replacement or repair of defective parts under normal use. It does not include wear parts (dies, rollers, belts) or damage caused by improper operation or power issues.

Do you offer after-sales support worldwide?

Yes. We provide global after-sales support through phone, email, video chat, and remote diagnostics to help customers install, maintain, and troubleshoot equipment anywhere in the world.

Customer Support & Contact

How can I contact USA Pellet Mill?

You can reach us through our contact form on the website, by email at [email protected], or by phone at (786) 918-3634 Our customer service team is available Monday – Friday, 9 a.m.–6 p.m. (EST).

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How quickly will I receive a response to my inquiry?

We usually respond within one business day. For urgent requests, please call our Miami office directly for faster assistance.

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Do you offer free equipment consultations or quotes?

Yes. We provide free consultations to evaluate your production goals, material type, and capacity needs. Once we understand your requirements, we’ll prepare a personalized quote.

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Can I visit your warehouse or schedule a live demonstration?

Yes. Visits are welcome by appointment at our Opa-Locka, Miami facility. We can also arrange virtual demonstrations via video call.

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Do you provide customer service in Spanish?

Yes. Our bilingual team speaks English and Spanish, allowing us to serve both U.S. and Latin American customers effectively.

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Do you offer remote technical assistance?

Yes. We provide remote support through video calls, email, and instant messaging for installation guidance, troubleshooting, and training.

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How can I track my order or shipment?

Once your order ships, we’ll email you a tracking number and carrier details so you can monitor your delivery in real time.

Can I request a quote online?

Yes. Simply fill out the “Request a Quote” form on our website and include your desired equipment type, production capacity, and destination country.

WHAT WE OFFER

Our Best Selling Products

Leathered Granite

$65.00 $65.00

Calacatta

$20.00

Carrara white marble

$18.00 $20.00

About Us

USA Pellet Mill CO, It is an incubator company that represents and advises manufacturers from all over the world, also distributes directly to America. We are direct manufacturers of the products that advertise on our website.

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