1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a quote, or make a purchase, we may collect:

Full name

Company name

Email address

Phone number

Billing and shipping address

Payment information (processed securely through third-party providers)

b. Non-Personal Information

We may automatically collect:

IP address

Browser type and version

Device information

Pages visited and time spent on the site

Referring URLs and general geographic location

This information helps us improve our website performance and user experience.

2. How We Use Your Information

We use your information for purposes including:

Processing and fulfilling orders or service requests

Responding to your inquiries or technical support requests

Providing quotes or product information

Sending updates, promotional materials, or newsletters (only if you consent)

Improving our website, products, and services

Ensuring compliance with legal and regulatory obligations

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data.
However, we may share information in the following cases:

Service Providers: With trusted partners who help us operate our website, process payments, deliver products, or provide marketing services.

Legal Requirements: When required by law or court order, or to protect our legal rights and prevent fraud.

Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

All third-party partners are required to handle your information securely and in compliance with applicable privacy laws.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
When data is no longer needed, it will be securely deleted or anonymized.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we take these precautions, no system or transmission over the Internet is completely secure. You use our website and services at your own risk.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Enhance your browsing experience

Analyze site traffic and performance

Remember user preferences

You can manage or disable cookies in your browser settings. However, some parts of the website may not function properly without them.

7. Your Rights

Depending on your location, you may have the right to:

Access and obtain a copy of your personal data

Request correction or deletion of your data

Withdraw consent to receive marketing communications

Restrict or object to data processing

To exercise these rights, please contact us at [email protected].

8. International Data Transfers

As USA Pellet Mill operates globally, your data may be transferred to and processed in countries other than your own.
We ensure that all data transfers comply with applicable data protection laws and include adequate safeguards.

9. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
We recommend reviewing their respective privacy policies when visiting external links.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

USA Pellet Mill
Email: [email protected]
Phone: (786) 918-3634
Address: 3890 Northwest 132nd Street Bay F, Opa-locka Florida 33054