The following outlines our shipping processes, estimated delivery times, and applicable costs for the United States. All times and costs listed below match our official Google Merchant Center settings.

1. Contact and Shipping Origin

Business Name: USA Pellet Mill

Shipping Address: 3890 Northwest 132nd Street Bay F, Opa-locka, Florida 33054, USA

Customer Support: [email protected] | +1 786-918-3634

2. Order Cutoff and Processing

Order Cutoff Time: 12:00 AM (GMT-05:00) Eastern Standard Time (New York).

Handling Time: 2 – 15 business days (Monday – Friday).

Transit Time: 5 – 8 business days (Monday – Friday).

3. Total Delivery Time

The estimated total delivery time (Handling + Transit) for all domestic destinations is:

United States: 7 to 23 business days.

4. Shipping Costs (USA Domestic)

Shipping rates are calculated based on the total order value. Please note that we do not ship orders below $100.01.

Order Value (USD) Shipping Cost (USD)

$0.01 – $50.00 Does not ship

$50.01 – $100.00 Does not ship

$100.01 – $3,500.00 $399.00

$3,500.01 – $5,000.00 $499.00

$5,001.00 – $9,000.00 $650.00

$9,001.00 – $15,000.00 $959.00

$15,000.01 and above $1,700.00

5. Delivery Conditions

Heavy Machinery: The customer is responsible for having the necessary equipment (forklift or loading dock) to unload machinery at the destination.

Holidays: Delivery estimates may be adjusted if a public holiday occurs during the transit period.